Privacy policy

Introduction

Grupo Volo respects your privacy and processes personal data responsibly, transparently and in accordance with applicable law. This Policy describes how we collect, use, store, share and protect personal data in the context of the website, the forms and the business relationship.

Who we are

Grupo Volo is the corporate identity of the technology arm that structures, builds, integrates, recovers and operates digital products and operations, and of the specialist units Kryz (opens in a new tab) and USE3D (opens in a new tab).

Data we may collect

Name, email address, company, area of interest, desired engagement model, message content, IP address, date and time of access, pages visited, device, browser and preferences, within the limits that apply to the use of cookies and similar technologies.

Purposes

Responding to requests, qualifying contacts, routing inquiries, maintaining corporate or commercial communication, improving navigation, generating aggregate metrics, complying with legal obligations and exercising rights.

Legal bases

Consent, preliminary procedures related to a contract, legitimate interest, compliance with a legal or regulatory obligation and the regular exercise of rights, as applicable to each specific case.

Sharing

With suppliers and processors needed for the website's hosting, analytics, CRM, automation, communication and support, as well as in situations provided for by law or regulation.

Retention

For as long as necessary to fulfill the purposes, comply with statutory periods and regulatory obligations, and protect rights.

Security

Reasonable technical and administrative measures to protect data against unauthorized access, loss, alteration, disclosure or improper destruction.

Data subject rights

Confirmation that processing takes place, access, correction, anonymization, blocking or deletion, portability where applicable, information about sharing, information about the possibility of not providing consent, and withdrawal of consent when consent is the legal basis used.

Cookies

The use of cookies and similar technologies is described in the Cookie policy.